Privacy Policy

Personal Information

"Personal information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to, directly or indirectly, a particular consumer or household. We collect several types of personal information depending on how you use our services. The following are categories of personal information we may collect:

Sources of Personal Information

• Personal information you provide — forms, service purchases, reviews, customer service interactions, social media, and career inquiries through our Websites. By providing your mobile number, you agree that Emerge may send you periodic SMS or MMS messages. You may unsubscribe at any time by texting STOP.
• Automatically collected personal information — collected via cookies or other online tracking technologies when you visit and navigate our Websites.
• Personal information obtained from third parties — business partners or other third party companies. We may merge such information with what we collect directly.

Use of Personal Information

We may share your personal information only with schools who are authorized to access such information and who are involved in the job-matching process. Such sharing is governed by strict protocols. We do not share your personal information with any outside companies that perform services for us.

Joint Promotions and Offers

We sometimes offer promotions in conjunction with a third party. If you participate, we may share your information with that third party as described in this Privacy Policy. We recommend reviewing the third party's privacy policy before participating.

Other Disclosures

We may disclose your personal information in response to subpoenas, court orders, or other lawful requests by public authorities, or to protect the rights, property, or safety of our businesses, customers, or others. We may share your data with a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or liquidation of all or any portion of our business, assets, or stock.

It is our current policy to retain your personal information in cloud hosting services provided by Amazon Web Services (AWS) or any other cloud computing platform for the length of time required for the specific purpose for which it was collected:

The security of your personal information is important to us. We maintain reasonable administrative, technical, and physical safeguards to secure the personal information we collect. Your personal data is protected through a combination of access control, security audits, and back-up practices. Our regular security audits identify potential vulnerabilities and ensure compliance with best practices. The system is backed up weekly with all backups securely stored in AWS.

All access to Emerge accounts is managed via Single-Sign-On (SSO) authentication for authorized personnel. For regular email access, Emerge utilizes a magic link authentication system which eliminates the need for passwords and ensures a secure login experience.

In the event of a data breach, Emerge will promptly notify affected users within 72 hours of becoming aware of the breach, including details about the breach, data that may have been compromised, and recommended actions. We will take immediate steps to contain the breach and prevent further unauthorized access.

It is our policy not to knowingly collect personal information from individuals under the age of thirteen and we do not knowingly distribute such information to third parties. Our platform is not directed to individuals under the age of fourteen. If you are a parent or guardian and suspect that your child may have submitted personal information to us, please contact us as described below. If we become aware that a child has provided us with personal information, we will strive to delete such information from our files as soon as possible.

Despite the fact that the Websites and Apps are intended for users in the United States (specifically Michigan and Ohio), we are committed to facilitating the exercise of your rights granted by the laws of your jurisdiction, which may include the right to request correction, modification or deletion of your personal information and the right to opt out of the sale of your personal information. We will do our best to honor your requests subject to any legal and contractual obligations.

Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act effective January 1, 2023 (CCPA), California residents have the right to request:

• The categories of personal information we have collected about you
• The categories of sources from which the personal information is collected
• The business or commercial purpose of collecting, selling, or sharing personal information
• The categories of third parties with whom we share or sell personal information
• The specific pieces of personal information we have collected about you

Additionally, you have the right:

• To know the length of time we retain your personal information
• To request deletion of your personal information
• To request the correction of any inaccurate data
• To opt out of the sale or sharing of your information (if applicable)
• To limit the use of sensitive personal information (if applicable)
• To not be discriminated against for exercising any of your CCPA rights

Effective July 1, 2024, the Texas Data Privacy and Security Act ("Act") grants specific rights to users. Your rights under the Act include:

• Right to know whether a company is processing your personal data and to obtain it in a readable format
• Right to correct inaccuracies in your personal data
• Right to delete personal data provided by or obtained about you
• Right to opt out of the processing of personal data for purposes of targeted advertising, sale of personal data, or profiling for decisions affecting financial/lending services, housing, insurance, health care, education enrollment, employment, criminal justice, or access to basic necessities
• Right to not face retaliation or discrimination for exercising these rights

We will respond to authenticated user requests within 45 days of receiving the request, extendable by an additional 45 days when reasonably necessary. Responses are free of charge up to twice annually per user.

When you visit or interact with our Websites, we (or our third-party providers) may use "cookies" or other similar technologies to personalize and enhance your experience. A "cookie" is a small piece of information sent to a visitor's computer or other Internet-connected devices to uniquely identify the visitor's browser or to store information in the browser.

By continuing to browse the Website after seeing the cookies banner, you consent to the storing of cookies on your device. Where required, this consent is valid for a period of 13 months. Our Websites use required cookies, functional cookies, and analytics and performance cookies.

You may manage cookie preferences through your browser settings. Browser-specific instructions are available for Firefox, Edge, Google Chrome, Safari, and Opera. If you have specific questions about cookie use, please contact us with the subject line "Cookie Request."

Apple App Store

To use iOS devices and access the App Store, users typically provide: an Apple ID (email address, password, personal information), optional payment information, device information, and optional two-factor authentication.

As the app developer/publisher, Emerge may access aggregate analytics data, user reviews and ratings, performance metrics, crash reports, beta testing feedback, and sales and financial reports.

Google Play Store

To use Android devices and access the Play Store, users typically provide: a Google Account (email address, password, name, date of birth), optional payment information, device information, and optional two-step verification.

As the app developer/publisher, Emerge may access aggregate user analytics through the Google Play Console, user reviews, performance metrics, crash reports, beta testing feedback, and financial reports.

Third-Party Analytics

• Google Analytics — to opt out: tools.google.com/dlpage/gaoptout
• Facebook — facebook.com/policies/cookies
• LinkedIn — privacy.linkedin.com
• Twitter/X — twitter.com/en/privacy

The Apps may contain links to other independent third-party websites. These linked sites are provided solely as a convenience and are not under Emerge's control. Emerge is not responsible for the content or privacy practices of such linked sites. Social media providers have their own terms of use and privacy policies.

Except as otherwise required by applicable law, if Emerge is found to be liable to you for any damages or losses which arise out of or are in any way connected to this Privacy Policy or your use of the Websites or the Apps, the total aggregate liability of Emerge for any and all such claims, regardless of the form of action, is limited to US$50.

All matters relating to your access to or use of the Websites or the Apps will be governed by the laws of the United States and the state of Michigan, excluding conflicts of law principles. To the fullest extent permitted by law, all disputes shall be finally settled by binding arbitration administered by the American Arbitration Association (AAA) under the Commercial Dispute Resolution Procedures, as modified by these Terms.

The location of arbitration shall be in Detroit, Michigan. To the extent any lawsuit or court proceeding is permitted, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Detroit, Michigan. Any claim under this Privacy Policy must be brought within one (1) year after the cause of action arises.

• No fee usually required — You will not have to pay a fee to access your personal information or exercise other rights. We may charge a reasonable fee or decline to comply if your request is clearly unfounded, repetitive, or excessive.
• What we may need from you — We may need to request specific information to help confirm your identity before processing your request.
• Time to respond — We will respond to all legitimate requests within any statutorily required timeframes. We will notify you if additional time is needed.

We reserve the right to change this Privacy Policy at any time and will post any changes as soon as they go into effect. Your continued use of the Websites following posting of changes constitutes your acceptance of such changes.